Services
Car Park Compliance Services is committed to delivering tailored compliance monitoring services for your car park. Our services include:
- Site assessment and planning
- Signage installation and maintenance
- Car park patrols and monitoring
- Issuance and collection of demand for payment notices
- Appeals process and management
- Car park customer service
- Automatic Licence Plate Recognition systems
- Permit Parking issue and management
- Vehicle immobilisation or removal (as required)
Car Park Compliance Services has seen dramatic improvements in compliance across all of its sites, through the implementation of clear signage, driver education and proactive patrols. By implementing parking enforcement can help prevent unauthorised parking on private property or privately owned roads.
Through clear and compelling signage, we are able to deliver immediate results and informs drivers of who is authorised to park in your car park. The signage makes it clear that by entering the car park they are accepting the contractual terms and conditions that are on display.
Failure to accept these conditions means the intruder is not in compliance with the contract and damages can be sought by way of our demand for payment notice.
Offending vehicles will receive a demand for payment notice and a follow-up letter to explain how and why they failed to comply with the car park contract.
All patrol officers are fully trained, patrolling the car parks in distinctive uniforms. They can quickly identify authorised parkers through a parking permit system.
Our policy is to be totally professional in all our dealings with the public. Genuine parkers who have business with you will not be disadvantaged.
All customers have the right to appeal in writing and Car Parking Compliance Services manage the appeals process and any inquiries about demand for payment notices, with most appeals being responded to within seven days. Every appeal letter is assessed on an individual basis.
Benefits
Happy Customers
Very quickly, you will notice an increase in car park compliance and an increase in the available parking within the car park.
Quick Response
A quick response to a parking compliance issue is often required and our rapid response capabilities ensure each issue is responded to in a timely manner
Safer Car Park
An added benefit of having regular compliance patrols helps reduce vandalism and car park security issues